Do you have a transaction you don’t recognise? If you wish to dispute a transaction on your card, you should do this as soon as possible and in accordance with the timeline for your card.
Disputing a Transaction
- Print and complete the Disputed Transaction Form
- Download, print and scan any documents and receipts.
- Return the form and documents to us.
- We will investigate and let you know once resolved.
Getting the form back to us
- Hand it in at any branch.
- Email it to us :
- Mail it to : PO Box 2138, Geelong Vic 3220
