Contacting AWA is easy
1300 056 953
Email us at
Write to us at PO Box 2138 Geelong VIC 3220
Branch Details
Geelong
phone: 1300 056 953
address: 49-51 Malop St, Geelong VIC 3220
post: PO Box 2138, Geelong VIC 3220
Office hours:
- Monday: 8.00am – 4.30pm
- Tuesday: 8.00am – 4.30pm
- Wednesday: 10.00am – 4.30pm
- Thursday: 8.00am – 4.30pm
- Friday: 8.00am – 4.30pm
Portland
phone: 1300 056 953
address: Point Danger, Portland VIC 3305
post: Private Bag 1, Portland VIC 3305
Office hours:
- Monday: 8.00am – 4.00pm
- Tuesday: 8.00am – 4.00pm
- Wednesday: 10.00am – 4.00pm
- Thursday: 8.00am – 4.00pm
- Friday: 8.00am – 4.00pm
Mandurah
phone: 1300 056 953
address: 160 Pinjarra Road, Mandurah WA 6210
post: PO Box 1914, Mandurah WA 6210
email:
Office hours:
- Monday: 9.00am – 5.00pm
- Tuesday: 9.00am – 5.00pm
- Wednesday: 10.00am – 5.00pm
- Thursday: 9.00am – 5.00pm
- Friday: 9.00am – 5.00pm
Enquiry Form
Lost, Stolen or Misused Cards
To report the loss, theft or unauthorised use of your Visa Debit or Credit card call us on:
- 1300 056 953 - During business hours 8.00am to 4.30pm Monday to Friday
- 1800 648 027 - Hotline - Toll free 24/7
- +61 2 8299 9101 - From overseas or visit the Visa International website at www.visa.com to obtain a toll free number for the country you are travelling in.
Make a Complaint
We love to hear from you whether it’s a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.
Make a complaint