About Us / Testimonials

What our members say about us

Looking for personal service from someone that understands your needs? Do you want to be able to walk into your financial institution and be greeted by someone who cares? Do you want advice that is in your best interests ?

At AWA Credit Union - our service is what defines us!

But don't take our word for it - read what our members say about us (chances are you may even know some of them).

Member	Stephen Davis
Member since	1995
Occupation	Operator
Testimonial	I have been a customer of AWA Credit Union for a number of years and have been quite happy with the service received at the Portland Branch. Their interest rates are competitive, and they are always professional and very informative regarding queries about personal loans, house loans and general financial questions.

Member	Russell Baldwin
Member since	2006
Occupation	Operator
Testimonial	I approached AWA after finding myself in a corner in relation to a pending property settlement. None of the major banks could help me with the bridging finance that I required. Not only did AWA handle everything without a hitch, but the friendly "real people" service you get is second to none. Now our banking is so simple with great facilities like direct debit, B/pay and do it yourself re-draw all on-line. Customer service these days is a rarity, but with AWA your not just a number, your a valued member. How good is that!!

Member	Peter & Susanne Malcolm
Member since	1996
Occupation	Susanne - Real Estate Agent
Testimonial	Peter and I approached the 3 major banks for our first home loan, to no avail. They wouldn't help. We then approached Portland Branch of AWA Credit Union. They never hesitated. Their efficient and helpful staff had our loan approved and helped us put a budget in place. We are now total converts. Its thanks to their help and guidance our future is secure.

Member	John Lippelgoes
Member since	1980
Occupation	Vic Ops Environmental Team Leader
Testimonial	Not long after joining Alcoa as a young single fella I was given some great advice from a workmate - "join the credit Co-op (as it was then) and make sure you use the bill paying system". I did and wouldn't want to be without it. Even though I only had a few bills it was magic. Today my whole family are members of the Credit Union.

Member	Maryanne Galloway
Member since	1998
Occupation	Smelter Operator
Testimonial	I've been using the Credit Union since I started working here at Portland. At first it was just a savings account but now I do all my personal banking with them. I have always had fantastic service and love the convenience of Internet and phone banking. I wouldn't go anywhere else.

Member	Simon Gladman
Member since	2003
Occupation	Stores Co-ordinator
Testimonial	From the first time we approached AWA Credit Union we found them to be easy to work with and nothing was too much trouble. They satisfied our requirements with the minimum of fuss and continue to do so. We can't believe the savings we are making on fees and charges compared to the bank we did use.

Member	Peter Butcher
Member since	1979
Occupation	Electrode Technical Officer
Testimonial	My wife and I do all our banking with AWA Credit Union and so do our children. They're great.

Member	Marj Alford
Member since	1978
Occupation	Alcoa Social Club Shop Administration Officer
Testimonial	AWA Credit Union provides a full range of remote access products including Internet Banking, which enables me to operate my accounts from home.

Member	Peter Jager
Member since	1981
Occupation	Occupational Health and Safety Consultant
Testimonial	When I joined the Credit Union at Point Henry I started off with a savings account and now extensively use the direct debit and credit facilities and my wife uses phone banking. These services are a real time saver. Over the years I have had (and still have) either personal or home loans with AWA. I have always found them to be competitive and finance is quickly arranged with a minimum of fuss and paperwork. Now there are credit card facilities available along with reward schemes - I have joined up and have the monthly account automatically from my savings account. With the Credit Union providing all my personal and family banking needs, I have now cancelled all accounts with banks. Bugger the Banks - get the convenience of the credit Union!